How we work

You talk to the people
who build it.

No account manager passing messages. No agency reselling your project to somebody cheaper.
You pay for engineering, not for the layers around it.

See where the money goes
Layers between you and the code nonePrice agreed before we start
01 / the difference

Where the money
goes.

The same project can cost very different amounts, and the gap is rarely the engineering. It is everyone standing between you and it.

A traditional agency

Your invoice pays for
  • · A salesperson who wins the deal
  • · An account manager who forwards emails
  • · A project manager who writes status reports
  • · A strategy deck nobody opens twice
  • · The markup on subcontracted work
  • · And, eventually, the developers

Every one of those people is paid from your budget, and most of them will never open your codebase.

SegfaultSec

Your invoice pays for
  • → The engineers who design it
  • → The engineers who build it
  • → The engineers who secure it
  • → The engineers who keep it running
  • → The servers it runs on
  • → Nothing else

We are the workshop and the shop counter at the same time. That is the whole reason the number is lower, and why we can hold it.

We are not the cheapest quote you will receive. Somebody will always go lower. We are the one where the money went into the work.

02 / the rhythm

Every week,
something ships.

No three months of silence followed by a reveal. There is a working URL from the first week, and it moves forward in front of you.

MondayWe agree the weekA short list of what will be done by Friday. You can change it, and you know what you are getting.
Tue – ThuWe buildQuiet work. You are not asked to attend meetings about work you are paying us to do.
FridayIt goes liveA real deploy you can open on your own phone, not a screenshot of progress.
FridayA written noteWhat shipped, what we learned, what is next, and anything we need from you. Five minutes to read.
Any dayYou ask, we answerSame day during working hours. Not a ticket queue, and not a person who has to go and ask someone else.
03 / the number

What you agree
is what you pay.

Hourly billing quietly rewards us for being slow. We would rather agree a price, hit it, and have you come back next year.

01Scoped before quotedWe write down what is included and what is not, then price that. If we cannot scope it honestly yet, we say so instead of guessing at your expense.
02Changes are quoted tooIf you want something new, you get the number before we build it. You will never see a line on an invoice you have not already agreed to.
03Our mistakes are oursIf we underestimated our own work, we absorb it. That is what an estimate means. It is written into the agreement, not left to goodwill.
04 / your part

What we need
from you.

Projects rarely fail on code. They fail when nobody can decide. Here is the small amount we ask, honestly.

01

One decision maker

One person who can say yes. Not a committee that meets fortnightly. If you need approvals, tell us at the start and we will plan the weeks around them.

02

An answer within two days

When we are blocked, we are blocked. We batch our questions so there are few of them, and we keep building around whatever is still open.

03

Honesty about the deadline

If a date is real, tell us and we will scope to it. If it is a hope, tell us that too. We would rather cut features together than miss it quietly.

05 / questions

The things people
actually ask.

How can you be cheaper and still be good?

Because a large part of an agency invoice pays for people who never open the code. We removed that layer, not the engineering. Compare what is actually delivered rather than the number on its own, and ask any quote you receive who exactly will write it.

Who will I actually be talking to?

The engineers on your project. You get their names at the start and they stay with you until the end. If someone has to be replaced, we tell you why before it happens.

Do you outsource any of it?

No. The work is done by our own team. Nothing is quietly passed to a cheaper studio you never meet, which is the most common reason an agency project drifts in quality.

What if we already have a developer?

Then we work with them. We follow your conventions if you have them and write ours down if you do not. We are not trying to become the only people who understand your system.

Do we need meetings?

One at the start, one at handover, and any others you actually want. Everything else is written down, which is faster to read than a call is to attend and easier to find again in six months.

What if it is not working out?

Say so early. We would rather stop, hand over everything cleanly and part on good terms than deliver something neither of us is proud of. That has never cost us a reputation. Pretending would.

06 / start here

Send us a URL.
We'll tell you what hurts.

The free audit is how almost every project here starts. It costs nothing, it takes 48 hours, and it tells you what you are dealing with before you spend anything.